Many Home Healthcare companies realized during the pandemic that they needed to go paperless to survive today’s marketplace. However, many still fail to understand the difference between going paperless and being digital.
If you are recreating a paper process on a computer with pdfs and word documents, you are only paperless because you are no longer printing things to paper. You are, however, probably forcing your field staff to use outdated technology and spend way too much time completing visit documentation.
Remaining competitive in today’s market requires you to capture meaningful data within every populated field, communicate in real-time, enable automation, and use technology to recruit and retain the best staff.
Top 5 Reasons Home Healthcare Companies Must Use a Mobile App for Documentation
Using fully-integrated mobile app documentation provides several benefits for your field staff and business.
1. BYOD = ROI
BYOD (Bring Your Own Device) is the most cost-effective and easy-to-deploy method for Home Healthcare field staff visit documentation. No company in the 21st century should be deploying, maintaining, updating, securing, troubleshooting, and (when the inevitable accident happens) replacing old, bulky laptops or tablets. Field staff already know how to use their device, and surveys show they are much more satisfied when documenting on their own smartphone or tablet.
2. Built-in Security
iOS and Android smartphones and tablets have native encryption built into their devices, and in tandem with your EMR’s username and password protection, this creates a secure environment for PHI. Company-issued devices must be pre-loaded with separate software that has to be monitored and managed to ensure the same level of data encryption is maintained.
3. Ease of Use
You have all kinds of people working in the field. Some are more tech-savvy than others. When deploying new technology, there are two things to consider: hardware and software. BYOD Mobile Apps remove hardware from the equation, so your training and troubleshooting are significantly reduced. Also, these mobile apps are cloud-based, allowing nurses to quickly access patient information by logging into their accounts on any device, anywhere.
4. Communication and Automation
Mobile Apps allow encrypted messaging to flow between admins, supervisors, and field staff safely and securely in real-time. Streamlined communication enables new possibilities for earlier interventions that can improve patient outcomes. Innovative communication can also automate documentation, scheduling, order management, and more. Automating mundane tasks creates more time to focus on higher-level work with fewer back office employees.
In many ways, the technology you deploy tells your customers who you are. Stand out by investing in the best tools, listening to your employees’ preferences, and future-proofing your business. Mobile app documentation tells everyone that your company is ahead of the curve in every client and field staff interaction. Employees prefer to use their own devices by a wide margin over company-issued laptops. In an era of tight labor markets, exploring every avenue for recruiting and retention is crucial.
Continuous Innovation and Adaptation are Key
Cubhub is a leader in mobile app documentation and can help you become a truly digital organization. Developed by industry experts, Cubhub’s HIPAA-compliant software helps save you money, makes your staff more efficient, and helps protect you from compliance issues and miscommunications. Enable your team to devote their time and energy to providing exceptional care to clients with software that knows what matters. Schedule a demo to find out what is possible!