EMR Software Built for IDD Provider Services

Simplify Medicaid documentation, service tracking, and compliance for Intellectual and Developmental Disabilities (IDD) programs.

From habilitation to respite care, Cubhub equips IDD providers with tools to manage person-centered plans and stay compliant—without the admin burden.

Explore our IDD EMR

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Scheduling & Visit Management

Coordinate complex IDD service schedules—including habilitation, respite, and day programs—using drag-and-drop tools and real-time visit tracking.

Payer-Specific Documentation

Document services by waiver, payer, or funding stream with built-in compliance for Medicaid and MCO requirements across IDD programs.

Mobile App Documentation

Enable DSPs and IDD staff to chart services from any device—even offline—using a simple, role-based interface designed for field usability.

Billing & Claims

Submit claims accurately with Medicaid billing workflows tailored for HCBS waivers, IDD programs, and state-specific payer rules.

Authorization Management

Track service limits and renewal dates across payers with built-in alerts to prevent gaps, overutilization, or missed reauthorizations.

EVV Integration

Capture verified visits for in-home and community-based services using integrated EVV tools designed for IDD workflows.

Care Plan Management

Create, assign, and manage person-centered service plans with goal tracking, outcome progress, and interdisciplinary visibility.

Compliance Management

Maintain audit readiness with automated checks for documentation, units delivered, and IDD-specific billing validation.

Reporting & Analytics

Monitor services, staff, and authorizations with exportable dashboards and reports built for Medicaid-based IDD providers.

Electronic Signature

Capture secure digital signatures for plan approvals, consents, and service verification—anytime, from any device.

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Built for IDD Service Providers

Cubhub was created by entrepreneurs who built and scaled successful Medicaid-based service agencies, including programs for individuals with Intellectual and Developmental Disabilities (IDD). We know what it takes to stay compliant, manage staff, and deliver high-quality support without the burden of disconnected systems.

That’s why every feature in our platform is tailored for real-world IDD workflows—from person-centered planning to authorization tracking and service documentation.

And with a support team that truly understands IDD care models, we’re here to help your agency operate smoothly and serve with confidence.

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Medicaid-First Design for IDD Services

Cubhub isn’t built for hospitals or Medicare systems—it’s purpose-built for Medicaid-based IDD care. Whether you're delivering habilitation, respite, supported employment, or other waiver-based services, our platform adapts to your state's requirements and MCO workflows.

With fewer workarounds and faster billing, your team spends less time chasing paperwork—and more time supporting individuals.

You only get the features you need—never bloated tools meant for facility-based models.

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Mobile Charting for DSPs and Field Staff

In IDD care, services happen everywhere—homes, day programs, job sites, and the community. Cubhub’s mobile-first documentation tools allow Direct Support Professionals (DSPs) and IDD staff to easily log services and notes in the moment, even offline.

Our EVV and charting tools support:

BYOD (Bring Your Own Device) compatibility
Offline access
Role-based charting for DSPs, case managers, and support staff
Service documentation tied to person-centered goals and authorizations

From first shift to follow-up, your staff stays compliant and organized—without the documentation headaches.

“We were spending countless administrative hours documenting, sorting, organizing, and QA’ing paper nurse notes and MD orders, but with Cubhub’s paperless EMR we regained countless administrative hours so we could concentrate on clinical training, staffing, and client service. Additionally, we now have full transparency into when an aide or nurse arrives at our client’s house as they clock in and clock out through the Cubhub app. We can also view their completed clinical notes in just three clicks. The Cubhub app is an incredible operational improvement.”

“The entire team at Cubhub has made our experience wonderful. From onboarding to implementation, they are very responsive to our needs and align with our goals of delivering excellence in patient care. The best part about partnering with Cubhub is the way they understand our business and the challenges we face every day because they have been there before. They have been a great partner in our mission.”

“We feel lucky to have found Cubhub for our brand new Pediatric Home Health & Hospice agency. It is nice to have a group of people who are willing to work with you while learning the system. They have been responsive and have been helpful in addressing issues in a timely manner. They are even open to helping us to customize the program to our specific needs. I recommend Cubhub to anyone working with the Pediatric population.”

“I have been looking for a Pediatric-based software solution for years. Since our organization started using Cubhub, we have experienced an increased efficiency in operations and our nurses have had great success with the app.”

“PDN is very unique, and I was excited to learn that Cubhub was built as a Medicaid-focused system whose founders understood the challenges of our industry. When choosing a software that will be the heartbeat of your company, you need to ensure you are aligned to grow together and continue to improve as you scale. Cubhub has proven to be the right partnership for us, and we look forward to the future with them.”

“We have developed an amazing partnership with Cubhub, and their dedication to developing the most effective PDN/pediatric nursing software is evident in all facets of their operation. Our company operates out of several states, and the Cubhub team has gone above and beyond to meet the needs and requirements of each. Before Cubhub, our experience ranged from cumbersome paper documentation processes to unsuccessfully forcing an episodic home health technology solution to work for us. Our transition to Cubhub has made a substantial positive impact on our business, our staff, and our patients.”

“The agency-level experience that the Cubhub leadership team has brought to the platform is apparent and extraordinarily valuable. The software’s integration with a clearinghouse makes full-cycle billing a seamless process, and their automation for faxing and authorization workflow far exceeds that of other systems we have used. The overall efficiency in documentation and ease of use for our nurses allows more time to be focused on what is most important to us – providing quality clinical care. “

Yes! Cubhub is designed to adapt to a wide range of Medicaid-funded waiver programs across states, including supported living, respite, habilitation, and day services.

Absolutely. Our mobile-friendly platform allows DSPs to document services in real-time—even offline—using their own devices or agency-provided hardware.

Yes. Cubhub includes integrated EVV that works for both in-home and community-based IDD services, ensuring compliance with your state’s Medicaid requirements.

Cubhub tracks service authorizations automatically and alerts you when units are nearing limits—so you stay compliant and avoid billing issues.

Yes. You can create, assign, and track person-centered service plans with goal progress, interdisciplinary notes, and outcome reporting.

Yes. You can tailor documentation flows and billing logic based on payer, program, or service type—whether it’s Medicaid fee-for-service or MCO-managed.

You can log incidents, upload documents, and automate follow-ups to meet state and agency-specific compliance standards.

Cubhub allows for form customization and offers API access and exportable reports that integrate easily with accounting, HR, and billing systems.

EMR Software Built for IDD Provider Services

Simplify Medicaid documentation, service tracking, and compliance for Intellectual and Developmental Disabilities (IDD) programs.

From Startups to Statewide Leaders—Grow with Cubhub

Built for the Way Your Team Works

Scheduling & Visit Management

Payer-Specific Documentation

Mobile App Documentation

Billing & Claims

Authorization Management

EVV Integration

Care Plan Management

Compliance Management

Reporting & Analytics

Electronic Signature

Built for the People Who Support Individuals with IDD

Built for IDD Service Providers

Medicaid-First Design for IDD Services

Mobile Charting for DSPs and Field Staff

How Cubhub Outperforms Traditional EMRs for IDD Providers

Testimonials

Discover More Solutions

Caregiver Services

Pediatric Home Therapy

Frequently Asked Questions

Does Cubhub support the HCBS waivers used in my state?

Can Direct Support Professionals (DSPs) use Cubhub in the field?

Does Cubhub offer built-in EVV for IDD services?

How do you help us avoid exceeding authorized units?

Can we document person-centered plans and outcomes in Cubhub?

Is Cubhub customizable for different payers or program types?

How does Cubhub handle incident reporting or compliance documentation?

Can we use our own forms or integrate existing systems?